Quality Track International

All Types Of Mystery Shopping

Quality Track International provides a complete suite of mystery shopping services to ensure that expected levels of services are provided at each customer contact point.

 Mystery Shopping

Reservations Office

We ensure that your reservations agents are performing at their peak. Use your own criteria or standardized QTI criteria.

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The Sales Manager Access and Response Time calls provide valuable feedback on the availability of your sales managers.

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Group Sales

Keep your sales managers focused on the core sales skills that are the building blocks of sales success in the real world.

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Specialty Shops

Use PBX/Front desk, Catering, Spa and Restaurant shops to evaluate performance in these critical areas.

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