Mystery Shopping
Reservations Office We ensure that your reservations agents are performing at their peak. Use your own criteria or standardized QTI criteria. |
![]() SMART CALLS The Sales Manager Access and Response Time calls provide valuable feedback on the availability of your sales managers. |
![]() Group Sales Keep your sales managers focused on the core sales skills that are the building blocks of sales success in the real world. |
![]() Specialty Shops Use PBX/Front desk, Catering, Spa and Restaurant shops to evaluate performance in these critical areas. |