Quality Track International

All Types Of Mystery Shopping

Quality Track International provides a complete suite of mystery shopping services to ensure that expected levels of services are provided at each customer contact point.

 Group Sales Office Shops

 The QTI Core Skills group sales program is less than half the cost of most other group shopping programs. This cost-effective program enables you to receive valuable feedback on a regular monthly basis. Compared to other cost-prohibitive group sales shopping programs, our Core Skills criteria helps your sales managers stay focused on the essential sales skills that are the building blocks of sales success in the real world.

The QTI Group Sales call program provides many unique benefits:

  • Immediate delivery of call results online
  • Sophisticated, realistic shopping scenarios including working unique telephone numbers for call-back, legitimate sounding domain based email address (not Gmail or Hotmail)
  • Scoring criteria can be customized to reflect the unique needs of any management company or brand
  • Sales collateral sent via fax or e-mail to our mystery shoppers is electronically attached to the online call reports allowing for the evaluation of response times and proposals sent to customers.

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