FoQus Coaching
The ongoing performance of your reservations agents is evaluated and tracked using the industry leading Quality Track mystery call program.
If an agent is having difficulty with any part of the process, the FoQus coach will schedule a personalized, live, one-on-one, coaching session with the reservation agent.Personal coaching sessions are scheduled as soon as the need is detected. This corrects problems before they can become ingrained in the agents’ behavior.
Use FoQus Coaching to cut costs and ensure continuous ongoing performance development and revenue improvement.
Flat-rate Unlimited Personal Coaching
$199 per year per agent
Why rely on expensive one-time training sessions
that have
limited long-term effect?
Our Guarantee: Quality Track will provide your agents with flat-rate, unlimited and ongoing personal one-on-one coaching as often and as frequently as needed to improve performance and increase conversion rates.
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