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Group Sales Mystery Shopping has been re-invented for 2004. As an
alternative to the other cost-prohibitive group sales shopping
programs, our simplified criteria helps your sales managers stay
focused on the core sales skills that are the building blocks of
sales success in the real world. The QTI Group Sales call program
provides many unique benefits:
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Immediate delivery of call results online.
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Month-to-Date and Year-to-Date trend reports update automatically on
the web, so you can easily identify performance trends and
training needs.
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Audio recordings are accessible via an online
link so it is easy to hear how inflection, tone, and enthusiasm
impact sales performance.
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Universal Benchmark for Groups
Sales allows your company to
benchmark against the industry at large and within your unique
market segments.
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Our core “Best Practices” criteria can be
customized to reflect the unique needs of any management company or
brand.
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Sales collateral sent via fax or e-mail to our
mystery shoppers is electronically attached to the online call
reports, so you can
evaluate response times and see the proposals your staff sends
your customers. (QTI maintains local phone fax numbers in 200
North American markets, which are rotated to avoid detection.)
The new QTI streamlined group sales program is less than half the
cost of some other group shopping programs and is cost-effective
enough to enable you to receive this valuable feedback on a regular monthly
basis.
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